General
Plus Sizing Information, Availability, & Why Do Some Sizes Cost More?
Plus Sizing Information, Availability & Why Do Some Sizes Cost More? This article will outline our commitment to body positivity and providing plus sizes whenever we can for our garments. Be Proud. Be Bold. Be You. It's literally in one our mottos, ...
Price Match Policy
Price Match Policy At Pride Clothing Co., we are committed to providing our customers with the best value on high-quality Pride apparel. Our Price Match Policy is designed to ensure fair pricing and a transparent shopping experience. This policy ...
Pride Clothing Co.'s Social Media Accounts
Pride Clothing Co.'s Social Media Accounts This article will provide you with the official account Pride Clothing Co. has. If you are contacted by an account, or see one in the wild claiming to be PCC that is not listed below, please let us know at ...
How Do Recent Tariffs Impact My Purchase?
How Do Recent Tariffs Impact My Purchase? Due to the recent US Presidential Administration's actions as it relates to Tariffs, this document can help you understand more about your purchase. Shipped from the U.S.A. Our products are shipped from the ...
Privacy & Data Requests
Privacy & Data Requests This article outlines how customers can submit requests for understanding usage or deletion of their data under laws such as the CCPA. How to submit a request You can submit a privacy request in one of the following ways: Open ...
Sustainability, Sourcing & Ethical Practices
Sustainability, Sourcing & Ethical Practices This article provides an overview of how Pride Clothing Co. (PCC) currently thinks about sustainability, sourcing, and ethical practices. We are a growing business and our approach will continue to evolve ...
Website Technical Issues & Browser Support
Website Technical Issues & Browser Support This article explains basic browser support for the Pride Clothing Co. (PCC) website and what to do if you run into technical issues or checkout errors. Supported Browsers Our store is hosted on Shopify, ...
Pride Partner Program Additional FAQ
Pride Partner Program Additional FAQ This article answers common questions about the Pride Partner Program at Pride Clothing Co. (PCC). It is intended for both potential and current partners. Now's the time to join at the ground and get in on the ...
Pride Partner Program Overview
Pride Partner Program Overview This article provides a high-level overview of the Pride Partner Program from Pride Clothing Co. (PCC). What Is the Pride Partner Program? The Pride Partner Program is designed for creators, influencers, community ...
Custom Orders, Group Orders & Events
Custom Orders, Group Orders & Events Pride Clothing Co. (PCC) can support custom and group orders for teams, organizations, events, and special occasions, subject to availability and design options. What We Offer Custom and group orders may include: ...
Accessibility & Inclusive Shopping Support
Accessibility & Inclusive Shopping Support Pride Clothing Co. (PCC) is committed to providing an inclusive and accessible shopping experience for all customers. Our Accessibility Commitment We are working toward improving accessibility in alignment ...
Creating & Managing Your Pride Clothing Co. Account
Creating & Managing Your Pride Clothing Co. Account This article explains how to create and manage your Pride Clothing Co. (PCC) customer account using Shopify’s new customer accounts experience. Benefits of an Account Having an account can make ...
Promotions, Discounts and Coupon Codes
Promotions, Discounts and Coupon Codes This article explains how promotions, discounts, and coupon codes work at Pride Clothing Co. (PCC). Using Promo Codes Promo codes are typically entered during checkout. When a valid code is applied, you will see ...
Holiday Ordering and Shipping Deadlines
Holiday Ordering and Shipping Deadlines This article provides general guidance for ordering in time for key holidays, especially Christmas / Winter Season and Pride Month. Christmas / Winter Season Ordering Guidance For Christmas and winter season ...
Order Problems: Lost, Stolen, or Missing Packages
Order Problems: Lost, Stolen, or Missing Packages This article explains what to do if your package is delayed, appears stuck in transit, or is marked as delivered but you cannot locate it. In-Transit Delays It is normal for tracking to pause for ...
Order Problems: Damaged, Defective, or Wrong Item
Order Problems: Damaged, Defective, or Wrong Item This article explains what to do if your Pride Clothing Co. (PCC) order arrives damaged, defective, or incorrect. If something isn’t right, we’re sorry – and we’ll do our best to make it right. When ...
Be Kind and Respect Policy
Be Kind and Respect Policy At Pride Clothing Co. (PCC), we believe everyone deserves to be treated with dignity and respect. This includes our customers, our team members, partners, and the broader community. This help article explains our ...
Gift Cards and Store Credit
Gift Cards and Store Credit This help article explains how digital gift cards and store credits work at Pride Clothing Co. (PCC), including denominations, usage, and refunds. Purchasing Gift Cards PCC offers digital gift cards in several ...
Sizing and Fit Guide
Sizing and Fit Guide This help article explains how to find your best fit when shopping with Pride Clothing Co. (PCC). Because fit can vary slightly between styles and collections, always review the information on each product page. Finding Your Size ...
Product Care and Washing Instructions
Product Care and Washing Instructions This help article provides general care guidelines for Pride Clothing Co. (PCC) apparel so you can help your items look great for as long as possible. Always follow the specific care instructions on the garment ...
Payment Methods and Security
Payment Methods and Security This help article explains which payment methods are accepted at Pride Clothing Co. (PCC) and how your payment information is protected. Please be assured that your information is secure and safe at PCC! Accepted Payment ...
Exchanges and Size/Color Changes
Exchanges and Size/Color Changes This help article explains how to handle size or color issues with your Pride Clothing Co. (PCC) order, and clarifies how exchanges work now and how they will work in the coming future. Current Policy: Return + ...
Order Status and Tracking
Order Status and Tracking This help article explains how to check the status of your Pride Clothing Co. (PCC) order, how to access tracking, and what to do if your package shows as “delivered” but you can’t locate it. Where to Find Your Order Status ...
Shipping and Delivery
Shipping and Delivery This help article explains how shipping works at Pride Clothing Co. (PCC), including standard timeframes, carriers, and where we currently ship. Our goal is to get your order to you as smoothly as possible and keep you updated ...
Contacting Pride Clothing Co. Customer Care
Contacting Pride Clothing Co. Customer Care This help article explains how to get in touch with Pride Clothing Co. (PCC) for questions, order issues, Pride Points, or general support. How to Reach Us You can contact PCC using the following methods: ...