Price Match Policy

Price Match Policy

Price Match Policy

At Pride Clothing Co., we are committed to providing our customers with the best value on high-quality Pride apparel. Our Price Match Policy is designed to ensure fair pricing and a transparent shopping experience. This policy explains when and how we may match or adjust prices to help you shop with confidence. 

Post Purchase Price Adjustment

If you have purchased an item and the base price of that same product is later reduced or advertised at a lower price on our website within sixty (60) days of your original purchase date, you may request a price adjustment. Approved adjustments may be issued either as a refund of the price difference or as store credit for the price difference. 

To request a post-purchase price adjustment, you must contact us within sixty (60) days of your purchase by emailing hello@prideclothingco.com or by submitting a request through our support portal at https://help.prideclothingco.com. Your request must include your order number, the product name, and a link or screenshot showing the lower price. 

Please note that discount codes cannot be applied retroactively. Customers may not request the use of a new discount code on a past order after forty-eight (48) hours from the time of purchase. All price adjustments are based solely on the base product price and do not include promotional or discount code pricing.

Pre-Purchase Price Adjustment

While most of our apparel features custom designs unique to Pride Clothing Co., we understand that you may find similar products offered by other retailers. If you locate a comparable product from a similar retailer at a lower price, you may submit a price match request prior to completing your purchase. 

All pre-purchase price match requests must be submitted before checkout and must include a link or proof of the competitor’s pricing along with relevant product details. Our team will review each request and may, at our discretion, substitute the base product with a comparable alternative to achieve the price match. If the request is approved and agreed upon, we will provide you with a detailed invoice outlining the product, pricing, and any substitutions before you complete your purchase. 

Pre-purchase price match requests may be submitted by emailing hello@prideclothingco.com or through our support portal at https://help.prideclothingco.com. 

Exclusions

Certain products and pricing situations are not eligible for price matching or price adjustments. These exclusions include items marked as final sale or clearance, products released as part of special events or collaborations, and any items designated as limited edition. Additionally, pricing associated with Black Friday promotional periods, Pride Month promotions, or weekly special sales events is excluded from price matching. 

Discount Codes and Price Matching

Requesting a price match may affect eligibility for discount code use. If you wish to use a discount code in connection with a price match request, you must include the discount code at the time of your request so we can evaluate the best available pricing option. While we strive to provide the most favorable pricing possible, price matching and discount codes may not be combined in all cases. 

Our Commitment To You

At Pride Clothing Co., we believe in fair pricing and honest, transparent customer service. Every price match request is reviewed on a case-by-case basis to ensure our customers receive the best value for quality Pride apparel. We appreciate your business and your trust in allowing us to represent your Pride authentically. 

If you have questions or need assistance, please contact us at hello@prideclothingco.com or visit our support portal at https://help.prideclothingco.com. Pride Clothing Co. reserves the right to modify this policy at any time. Any changes will be posted on our website with an updated effective date. 



 

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